Award Winning AI Agents
Groundbreaking conversational and generative chatbot technology to revolutionise your customer experience
AI Agent Features
Omnichannel Conversations
Provide AI-powered support via voice, chat, email, and digital channels for a seamless customer experience.
Language Flexibility
Engage in natural, multilingual conversations with AI trained to understand regional nuances.
Contextual Intelligence
Instantly interpret intent, sentiment, and conversation history to deliver faster, more accurate responses.
Smart Escalation
Effortlessly hand off conversations to the appropriate human agent, with complete context maintained.
Always-On Support
Manage inquiries 24/7, ensuring consistent service quality without interruptions.
AI Model Optimisation
Enhance response precision continuously by learning from real-world interactions.
LLM-Powered Knowledge
Integrates with your knowledge base and LLM sources to provide accurate, compliant, and current responses.
Adaptive Design
Design personalized dialogue flows aligned with your business objectives and brand voice.
Empower your trained model to handle 50x the interactions seamlessly.
The AI Agent streamlines interaction and enquiry management, freeing your team to focus on the most time-sensitive tasks.
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Unlock the potential of voice.
The AI Agent transforms customer interactions with sophisticated, human-like voice and text communication, setting a new benchmark beyond traditional methods and delivering exceptional business results.
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Save time and reduce costs by redeploying your team to higher-value tasks.
The AI Agent significantly cuts time and administrative costs by ensuring every interaction is managed promptly and efficiently.
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Seamless AI-powered conversations
Elevate your business with effortless AI-driven conversations across all channels. Our AI Agent delivers responses that embody your company’s values, giving you full control over language and tone.
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Ensure continuous growth in your agent’s capabilities.
AICO AI continuously enhances its accuracy by matching new customer inputs with relevant intents and journey stages, boosting the AI Agent’s understanding confidence. Users can utilize summary dashboards displaying recommended knowledge updates and confidence metrics to identify areas requiring further training or information.
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Equip your in-house LLM with flexible, customizable knowledge.
Easily train your Conversational AI Agent by supplying contextual information and documentation, turning it into a knowledgeable, context-aware team member.
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